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Privacy Policy

Effective Date: March 16, 2026

1. Introduction

Propel Technologies ("we," "our," or "us") operates the Propel OS enterprise platform. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with the Nigeria Data Protection Act (NDPA).

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data

Name, email address, phone number, and physical address provided during account registration or tenancy screening.

Financial Data

Bank account numbers and transaction records used for rent remittance and invoice generation.

KYC Documents

Identity verification documents (NIN, BVN, Driver's License) uploaded securely to the Document Vault.

Usage Data

Information on how the Service is accessed and used, IP addresses, and diagnostic tracking logs.

3. How We Use Your Data

  • To provide, maintain, and monitor the performance of the Service.
  • To notify you about critical changes, security updates, or policy modifications.
  • To automatically generate legal lease agreements and verified payment receipts.
  • To provide dedicated enterprise customer care and support.
  • To detect, prevent, and address technical or fraudulent issues.

4. Data Security

The security of your data is our absolute highest priority. All sensitive financial records, passwords, and KYC documents are strictly encrypted both at rest and in transit using industry-standard protocols.

However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we deploy enterprise-grade, commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security against highly sophisticated state-level actors.

5. Contact Us

If you have any questions about this Privacy Policy, wish to request an export of your personal data, or need to request the deletion of your account records, please contact our Data Protection Officer directly:

privacy@propel.com.ng